Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. Click. We urge you to read them, as youre agreeing to be bound by them when you book a cruise with Virgin Voyages (a Voyage). Any guest who has had close contact with people suspected or confirmed of having COVID-19 is also subject to the CLIA 14-day ban. 4. Regulations may include: 2. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. This site does not include all credit card companies or all available credit card offers. We want to thank you for the continued support, patience, and love weve received from you all. 19952023, The Independent Traveler, Inc. Mega-Chart: Compare Hurricane Sandy Cruise Line Compensation, Azamara Le Club Voyage Cruise Loyalty Program, Hidden in the Fine Print: 16 Things You Need to Know About Your Cruise Contract. The eased protocols take effect Sept. 18, 2022 on Valiant Lady and Sept. 21, 2022 on Scarlet Lady. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. For questions about whether our Voyage experience is right for you, please contact our Shoreside Sailor Services by clicking here or if in the US or Canada calling 1-954-488-2955 and if in the UK +44-20-3003-4914. Individual cancellation policies apply at the Guest level for any individual cancellation within a cabin. Nothing. Welcome to help centre. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. Everything you need to complete and submit before you get to the port. Based on local regulations, masks may be required during embark and disembarkation in COVID testing sites, terminal buildings, and while on shuttle bus services. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Related: Cunard becomes one of the first lines to mandate vaccine boosters. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day. 1:03. Having neurological conditions, such as dementia, can make you more likely to get severely ill from COVID-19. 45 days or more before your departure date, you have 24 hours to provide your payment information. Richard Branson-backed Virgin Voyages on Thursday unveiled a list of anti-coronavirus measures it planned to implement when cruising resumes that included "rapid and effective COVID-19 testing for all sailors and crew prior to embarking." "Sailors" is the term that Virgin Voyages uses for . In order to do so, heres what were doing and what well need from you: 4. Enrollment required. - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. As the world changes, were evolving our practices and testing protocols as well. Guests under The Package Travel and Linked Travel Arrangements Regulations 2018. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Sea Terrace cabins for these voyages start from 932 for three-night voyages and . Bookings made within 44 days or less of the sailing date require full payment at time of booking (and will not be held for 24 hours). Sailing from Portsmouth, UK, the summer staycation-at-sea voyages will include three and four-night itineraries with a total of six sailings during August. Cancel booking. Related: Take a look at Carnivals Mardi Gras (yes, the one with the roller coaster). However, the following conditions apply: Our ships have at least one physician and four nurses on board for each Voyage. The current welcome offer on this card is quite lucrative. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Entertainment. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. We've made it safe, so you can do everything. Yes, I want to receive emails from Virgin Voyages. Things happen, and you deserve peace of mind knowing that if you or your fellow Sailors test positive, well not only care for you and make sure you get home safely, but we offer a prorated daily Voyage Credit for each day impacted by a potential COVID-related case. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. 6. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. TPG values it at $1,600. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? Guests may consider self-identifying their disability where notice to the vessel crew would prevent misunderstanding of a Guests particular impairment or disability. How Reassuring are New Cruise Cancellation Policies Really? Guest acknowledges and understands that certain international, foreign or local safety requirements, standards, and/or applicable regulations involving design, construction or operation of the vessel, docks, gangways, anchorages or other facilities on or off the vessel may restrict access to facilities or activities for persons with mobility, communication, or other impairments or special needs. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. Those who test positive for COVID-19 will receive full refunds right up until embarkation day. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. No change fees will be charged for Voyage date or cabin changes. If you test positive prior to your sail, we have credit/refund policies so you can join us soon, 2. The Band is your room key, wallet, bar and restaurant tab all in one with just one, simple tap. They will receive 100% of the cruise fare paid in the form of FCC. Complete the Voyage Well acknowledgement in our Sailor App, 5. Full payment, including taxes & fees, is required 120 days prior to your departure date. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. Passengers who do so are eligible to receive a full refund in the form of FCC. Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. Dining. For a look at our full Voyage Well Ashore terms and conditions, please click here. Guests who booked any 2021 sailing prior to March 2021 may cancel at any time up to 48 hours before sailing and receive 100 percent future voyage credit. Virgin Voyages shall not be required to refund any portion of the fare paid by any Guest who must leave the vessel prematurely for any of the reasons set forth in this paragraph or who voluntarily disembarks or leaves the vessel for any other reason, nor shall it be responsible for lodging, medical care expenses, meals, return transportation or other expenses incurred by such Guest. If you test positive for COVID-19 or have been directly exposed fewer than 30 days before you embark, youre also entitled to the above. If you have not paid in full, any money you have paid will be refunded to the original form of payment. The high annual fee is only worth it if youre taking full advantage of the cards benefits. royal caribbean covid cancellation policy royal caribbean covid cancellation policy (No Ratings Yet) . After the 7-day grace period, the deposit is 100% non-refundable. Anyone in those situations is eligible to receive a refund or FCC. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. For an explanation of our Advertising Policy, visit. Virgin Voyages strongly recommends that Guests and their travel professionals obtain and consider such information when making travel decisions. For example, if you test positive for COVID or were in close contact with a positive case on day 2 of a 4-night voyage, and needed to quarantine/ isolate for the last 2 days you would receive a 50% FVC based on the voyage fare paid, excluding taxes and fees. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. Uber Cash and Uber VIP status is available to Basic Card Member only. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. The list of things you wont need to bring on board, 3. Click on your cruise lines name below to find out more. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. The new Richard Branson-backed cruise company, which has yet to officially debut, announced the new policy on Tuesday and said it would apply to all departures once the line starts up sailings later this year. Related: Curious about Holland Americas newest Rotterdam? Our considerations and protocols at our destinations, 9. Any such changes are for your safety and beyond Virgin Voyages control. Plus Ups are excluded. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Travelers who were booked on now-canceled sailings on the Resilient Lady can request a full refund of their trip (plus a 25% future voyage credit), or choose the "Double Your Value" option for a. Note: Generally, extra purchases such as shore excursions, alternative dining, spa treatments and drink packages will be refunded to the original form of payment and will not be added to any future cruise credits. As always, we recommend you purchase our Voyage Protection. The new policy will go into affect starting July 24. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. And theres no communal food sharing food is only prepared when its ordered and delivered directly to you, When using our delivery food service on board, ShipEats, we have contactless drop-off and pick up, Leveraging our already-digital onboard experience to limit contact; The Band (for contactless payment), Service Chat (for assistance digitally), and our Virtual Queues (for getting in lines for onboard experiences without actually getting in physical lines). When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. Virgin Voyages reserves the right to deny participation in certain activities based on past or present medical conditions. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Due to the risks inherent in travel by sea, if a Guest has any special medical, physical or other requirements, the Guest, the Guests travel agent, or any person booking on Guests behalf is requested to inform us at the time of booking of any special need or other condition for which Guest or any person in Guests care may require medical attention or accommodation during the Voyage, or for which the use of a wheelchair or service animal is contemplated or necessary. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. Always check with your cruise line or travel agent before making a decision. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. 25 Feb/23. Weve got you covered, so you don't have to miss out on all the great deals (and unmatched experiences) weve got going on. Any late-arriving Guest may join the ship at an approved port of call in the scheduled itinerary. The Plantation-based cruise line was set to debut in March 2020, but the . That's exactly the case with the Amex Platinum card. While well leave the creative packing choices up to you, there are a few things we already have on board that you wont need to bring along. Travel and entry requirements Your first stop for everything you need to know about travelling to and from Australia. Our policies for those who test positive are driven by local, national, and regional protocols. If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. By proceeding, you agree to Cruise Critics, Virgin Voyages Cruise Line Refund Policies. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Here youll find everything you need to know so you can book and sail with confidence. Cost includes $12.95 plus applicable local sales tax. Reservations may be booked directly by travel agents or tour operators using our FirstMates.com website. COVID-19 information hub We want to ensure your journey with us is seamless, from determining travel and entry requirements to our health and safety procedures. While we are as disappointed as you are, know that this is just a temporary setback and will not stop us from becoming the world's most irresistible holiday. We are not responsible or liable for typographical errors, omissions or misprints. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. Each Guest shall be liable to and reimburse Virgin Voyages for all damage to the vessel and its furnishings, equipment and property caused by any willful or negligent act or omission by a Guest. Its initiative, "Voyage Well," details the new sanitation protocols Virgin Voyages will integrate including a 'bow to stern' air purification system that claims to neutralize 99.9 . Does MSCs latest vessel really cater to Americans? A complete look at Virgin Voyages' refund policies. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . Check you've typed your email address correctly. Sir Richard Branson's . Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. By sailing with Virgin Voyages you voluntarily assume all risks related to exposure to COVID-19. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. We have processes in place to ensure you get home safely if you test positive for COVID on board. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. In addition, there are other terms and conditions that apply (hey, its a complex operation to havean amazing adventure with 2,700 Guests!) Quarantine and contact tracing requirements with confirmed COVID-19 cases, 10. Virgin calls their FCCs Future Voyage Credits or FVCs. Items 7.1 and 7.2 of the ticket contract includes language related to "health risks, epidemics or illnesses or outbreaks or public health emergency or other impactful prevalence of disease" for which no refunds will be given. 8. The safety and security of our Guests and vessel are paramount. - Pre-cruise testing is no longer required. Our Voyages are adult-only, so Guests must be at least 18 years old to sail with us. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. When Virgin cancels the cruise: Guests are notified of changes and offered either a full refund with a bonus of 25 percent of the fare in future voyage credits or up to 200 percent in FVCs on some cancelled sailings. Additional rights may apply to our U.K. If 3 or 4 Guests are booked in a triple- or quadruple-occupancy cabin and 1 or 2 Guests cancel, we retain the right to move remaining Guests to a smaller cabin (triple- or double-occupancy) in the same category. Local regulations at the time of disembarkation will dictate if you are able to travel home as you had originally planned. Yes, I want to receive emails from Virgin Voyages. We also deploy body cameras on our Security Team members. For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Card companies from which ThePointsGuy.com receives compensation those situations is eligible to receive emails from Virgin Voyages control death massage. 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