Here are some tips on how to get it back. Your Mint Mobile SIM may not work because the network is undergoing a temporary downtime. Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. But even when my speeds temporarily dropped to 5 to 10 Mbps, I could still stream video on my phone. Read 1 more review about Mint Mobile Advertisement DP Answer (1 of 4): Mobile Data is not Working on iPhone Fixing Methods Internet is a need of every mobile user, there is more frustration if your mobile internet is not working as this is wifi or mobile data. Thank you so much! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. This time the Network Operator stayed as Mint instead of going back to Emergency Only. See at T-Mobile. Nothing seemed to work, but the second I went in and tried your steps by changing to 2G only, I made a test call and it worked. Scan this QR code to download the app now. Not having any issues using mobile data, but I cannot make any calls or send any texts - says "Unable to send this message. Its only when you lose connectivity that you realize you dont know how to get anywhere without Google Maps, dont have anything to read without Flipboard, and dont know how to communicate with people through any medium other than WhatsApp. Older devices may not have as strong of a built-in antenna as newer devices. If your phone supports Mint Mobile, youll be moved to the next stage automatically. Enable the Right Network Mode 7. Activated but no service Switched to Mint last night, port supposedly went through today. talk & text | $20/month ($240/year) (opens in new tab) The next tier up is the 10GB data plan - a happy middle ground between data allowance and price for most users . They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. Shes been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. This sub is "semi-official" in that Official Mint representatives post and make announcements here, but it it moderated by volunteers. Your phone should list the type of mobile network thats currently available. Have a nice day. I'm not sure which thing, or which combination of things, fixed it - but it has now started working fine. Updating your firmware might eliminate the bugs on the phone. It only works on WiFi. [Solved]. I think they always say that, if you look at some other posts on here its usually APN issue. Negative. I decided to switched to Mint Mobile like my friend recommended. It is common for some problems to be reported throughout the day. Once youve activated your plan and inserted your SIM card or installed your eSIM (for compatible phones), complete these steps: After your phone powers back up, you can test these new settings by sending yourself a picture message. I have a Galaxy Note 10+ and I have tried everything, but it shows that there's no service. I tried turning that off and then remove sim+restart. What about international roaming credits? Website. Press J to jump to the feed. Tickets? We recommend thinking about how much money youre saving with Mint and taking a selfie to capture that smile. If you see the airplane icon on the screen, youll need to turn off Airplane Mode. If you're having this issue, might be worth trying these too? Sign in and select UpRoam from the main menu. She stays on top of the latest trends and is always finding solutions to common tech problems. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Hi, I have been with MintMobile for the past 5 weeks with no problem. Of course shes frustrated and I would be as well. Its a sad but not uncommon occurrence for your APN settings to get out of whack after an Android software update, and if a standard reset doesnt fix the problem, then you may need to enter your APN address manually. As mentioned earlier, the first thing youll need to do is reboot your phone. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Once your phone is off, wait 30 seconds and turn it back on. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. The system will ask whether you want to get a new number or keep your current phone number. But if it isnt working, continue to the next step. Linux is typically packaged as a Linux distribution, which includes the kernel and supporting system software and libraries, many of which are provided by . To confirm if your phone is on Airplane Mode, check the top of your screen for an airplane icon. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Here are some tips on how to get it back. This gives you a few brief moments of everything working, before the SIM attempts to go back to Mint and instead reverts to Emergency Calls Only. If neither is available, I just see an X. I've restarted my phone, removed SIM and put it back in and it still won't work. In the U.S., these networks are T-Mobile, Verizon, and US Cellular. No service, but.. Hi, I recently switch from T-Mobile and ported my number. When re-inserting the SIM, make sure to place it in the correct position. Customer service. I talked to their Care Representative and my phone is compatible. To check the blacklist status for Apple go to Apple blacklist checker. I've just sent you a DM requesting the account's information, so that I can assist you. Bags? We are grateful for all the contributors - even the haters. This means you may experience mobile data errors far more often. You could try resetting your network settings as well. 150-200. The steps in your edit fixed my problem. Now that you know whats up with UpRoam, get ready to take to the skies. Reset Networks Mint Mobile is a good fit if you: Want an affordable cell phone plan. Save your new APN settings, then select them from the APN list on your device. ive turned off the metro plan in cellular settings and now my calls are working fine with mint. Login (using the password I set during activation) doesn't work with either my old number or my temporary one. Privacy Policy. It only works on WiFi. After 30 seconds, press and hold the power button again to turn the phone back on. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. You can fix this issue by rebooting your phone. I know what I get for that price, and it's not the same as $50 for T-Mobile. When I am on WiFi, no issues with web browsing, app updates. Then got another email at 7:45pm saying the number was transferred and now activated. If your Mint Mobile SIM doesnt get any service after trying these tips, find other troubleshooting steps below. Best for a single line with unlimited data. Visible is owned by Verizon and sells service on the major carrier's network at a discounted rate. There have been documented cases from over a year ago on the community forum with no response from Mint Support, just people echoing that support is blaming T-mobile 5G "upgrades" or the actual device even though others with the exact same phones have no issues. MintMobileAlex 2 yr. ago Hey there! (also the website specifically said my phone is "perfect" for Mint Mobile service) Press question mark to learn the rest of the keyboard shortcuts. So thats how to troubleshoot network issues on your Mint Mobile. Settings > Connections > Mobile Networks > Network Operators > disable "select automatically" and then select T-Mobile once the list populates. Well, at least that's what our founders thought. I had purchased two new Samsung Galaxy A32 5G phones. Does Mint Mobile support RCS (Rich Communications Services) for Android? A few months ago when I reviewed Mint Mobile, a popular pay-as-you-go cellular service in the United States, I noted there was some lost data. Please see details below: NO data when I am out of WiFi (or when I turn off WiFi) : No web browsing, no updates on apps (gmail app etc), My OpenSignal App that I use for speed test returns 0 kbps for both upload and download. The following shows how to do it. This will help you with problems related to data connection, text messages and domestic and international calling. If the message fails to send, see the next tip. My phone is an iPhone XR and it is unlocked. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Press question mark to learn the rest of the keyboard shortcuts. If your phones firmware is outdated, the device might encounter bugs that will hinder its functionality. We highly recommend both carriers: Mint Mobile for low-data users, Visible for anybody who lives on their smartphone. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. Crystal Crowder has spent over 15 years working in the tech industry, first as an IT technician and then as a writer. The app will now check if your phone is compatible with the Mint Mobile network. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). We are grateful for all the contributors - even the haters. Reset Your Phone's Network Connection 6. Enter Your APN Settings Manually 4. Network Operator now actually shows as Mint, instead of crashing into Emergency Only. Can I bring my current phone to Mint Mobile? Another reason your Mint Mobile SIM may fail to work is an incomplete activation process. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). First troubleshooting step: turn off Wi-Fi. In order to achieve such affordable prices, Mint Mobile sells their plans in bulk 3-, 6-, or 12-month packages. Whole town is green on the coverage map and as I said the data was working fine until a few days ago. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. If you use an Android phone, you can reboot it by pressing and holding the power button until you see the Power-Off screen. of your phone is set to one that doesnt offer optimal coverage. Support is available 24/7 via phone by calling (878) 205-0088, . The thing is that I can make calls and use my data, but cannot receive calls or send/receive text unless I switch my "Network Mode" to 3G/2G (auto connect) then everything works. Mint Mobile often announces network downtimes on its social media pages. Phone locked? When mobile data stops working on Android, its world-shattering, in other words. Rant: Wifi Calling and Text is a Mess. Select the "Settings" icon on your homescreen 2. You can buy smartphone antennas that attach via the auxiliary/headphone port, but they usually dont work that well. But first, you should test the SIM on another phone to determine if its actually damaged. Sent texts and it worked. Cookie Notice The proper way to insert a SIM into an iPhone is to place it face up. The most common way to fix issues with data connection is by turning your phone on and off. If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Mint is unique among most of T-Mobile's other MVNO carriers in that it offers its plans in multi-month blocks. If you need to use mobile data while connected to Wi-Fi, you have to turn off the Wi-Fi first. Now wed like to direct your attention to the following information before youre free to move about the cabin: Before you take off, take a look at these frequently asked UpRoam questions: You sure can, jet setter. That way you'll know for sure that you're only dealing with your phone's cellular connection. How do I activate a Mint Mobile plan with eSIM? Now, try sending a message on your phone. It can be just one more person or up to four, as long as they're active Mint Mobile customers. I'm sorry to hear that you're having issues with the network and services. If you still cant get any service, continue to the next tip. Not a fix, but it allowed me to move on to the next step: Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in). Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more Prefer to prepay for your cell phone plan. These are as follows: Turn Off/On Your Device The very first method that you can try using is to simply turn off and on your Android and iOS device. Code. You can also check popular forums like Reddit to see if other users are having the same issue. Then, try using the SIM again. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. Control Your Air from Anywhere Control your comfort from . Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. Tap Reset Settings. Youll need to tap it again to confirm. Walk around your home until you find better coverage. fast.t-mobile.com is the APN I already have. With Mint, you have the selection between 4GB, 10GB,. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your device is not connected to a mobile network". Reset account password at https://my.mintmobile.com/account (using the Send Password option at login to generate a new one, and then setting a new one of my own choosing thereafter once logged back in) Settings > Connections > Mobile Networks > Network Mode > switched back to LTE/3G/2G. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. Did this a couple of times. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. (800) 683-7392. The SIM says it's activated, but I still don't have service. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. Ill mention it to her. We are grateful for all the contributors - even the haters. Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Access Point Names (APNs) are the means by which your mobile network provider connects your phone to the mobile Internet. Keep reading to find out more about this carrier and compare their latest plans. In a 1908 edition of the Harper's Weekly cartoonist Bertha R. McDonald wrote: Authorities gravely back with it to the time of Noah and the ark. As such, you may need to get a new SIM. I changed back to 5G and made another call and it worked.

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